Privacy policy
Who we are
Brighton Phoenix Basketball is a community basketball club in Brighton, supporting junior basketball and women’s basketball.
The website address is:
brightonphoenixbasketball.com
For the purposes of data protection law, Brighton Phoenix Basketball is the data controller for personal information collected through this website.
If you need to contact us about this policy or your personal data, please email:
brightonphoenixbasketball [@] live.co.uk
What we collect
When you use this website or contact the club, we may collect:
- Your name
- Your email address
- Your phone number
- Whether your enquiry is about junior basketball or women’s basketball
- Any message or information you send through the contact form
- For junior enquiries, information such as a child’s age, basketball experience or session interest, where you choose to provide it
We may also collect limited technical information about how people use the website, including IP address, browser type, device information and on-site behaviour, through cookies, analytics, security tools and similar technologies.
How we use your information
We use your information to:
- Reply to enquiries
- Help people find the right basketball session
- Check availability before someone attends
- Send registration information where needed
- Manage communication with parents, guardians, players, volunteers or supporters
- Share relevant club information where appropriate
- Improve the website and understand how people use it
- Protect the website from spam, abuse and security issues
We only collect information that is relevant to these purposes.
Our lawful bases
We rely on the following lawful bases under UK data protection law:
- Legitimate interests — Where we use information to respond to enquiries, run the club, manage communications and improve the website in a reasonable way
- Contract — Where information is needed to take steps before someone joins a session, team or club activity
- Consent — Where you choose to accept non-essential cookies, sign up to updates or provide optional information
- Legal obligation — Where we need to keep or share information to meet legal, safeguarding, accounting or regulatory responsibilities
Where we rely on consent, you can withdraw it at any time.
The ICO says organisations need to identify their lawful basis for using personal information and include this in their privacy information.
Children’s information
Because Brighton Phoenix Basketball works with junior players, some enquiries may include information about children.
We ask parents or guardians to provide only the information needed to help us understand the enquiry, confirm the right session and manage safe participation.
Before a child takes part in a session, parents or guardians may need to complete a registration form. Any information collected through registration forms will be used to support club administration, participation, safety and safeguarding.
We do not knowingly collect personal information directly from children through this website without parent or guardian involvement.
Forms and enquiries
If you fill in a contact form, the information you provide is used to respond to your enquiry and help you find the right next step.
At the moment, form submissions may be sent to the club by email. They may also be stored in the website system or any future club administration system used to manage enquiries.
Email updates
If the club offers email updates in future, we will only send these where there is a suitable lawful basis, such as consent or a legitimate club relationship.
You will be able to opt out of non-essential updates at any time.
Cookies, analytics and tracking
This website may use cookies and similar technologies to help the site work, understand usage and protect against spam.
These may include:
- Necessary cookies required for the website to function properly
- Analytics tools, such as Google Analytics, to understand how visitors use the site
- Security and spam protection tools, such as reCAPTCHA
- Embedded content tools, where content from other platforms is shown on the site
Where required, non-essential cookies and tracking tools should only be used with consent.
You can also control cookies through your browser settings, although disabling some cookies may affect how the website works.
Embedded content
Pages on this website may include embedded content from third-party platforms, such as Google Maps, Instagram, YouTube or other services.
Embedded content behaves much as if you visited the third-party website directly. These services may collect data about you, use cookies and track your interaction with the embedded content, especially if you are logged in to their platform.
We do not control how those third parties use your information, so you should also review their own privacy and cookie policies.
Who we share your information with
We only share personal information where needed to run the website, manage club enquiries or support club activities.
Depending on how you use the site, this may include:
- Website hosting providers
- Website security tools
- Elementor Forms or other WordPress form tools
- Email providers
- Analytics providers, such as Google Analytics
- Spam protection services, such as reCAPTCHA
- Club coaches, organisers or volunteers who need the information to respond to your enquiry
- Basketball England or league bodies where needed for squad, licence, registration or participation purposes
- Professional advisers or authorities where required by law, safeguarding or club responsibilities
We do not sell your personal data.
How long we keep your information
We keep personal information only for as long as we need it for the purpose it was collected, including legal, safeguarding, administrative and security reasons.
As a guide:
- Website enquiries may be kept for up to 24 months
- Registration and participation records may be kept while someone is involved with the club and for a reasonable period afterwards
- Safeguarding-related information may need to be kept for longer where required by law, guidance or club responsibilities
- Analytics and cookie-related data is kept according to the settings of the relevant tool or platform
If we no longer need your information, we will delete it or anonymise it.
How we protect your information
We take reasonable steps to protect the information you send us, including secure website tools, password protection and access controls where appropriate.
No website or email system is completely risk-free, but we aim to handle personal information carefully and proportionately.
Your rights
You have rights over your personal information, including the right to:
- Ask for a copy of the personal data we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your information in some circumstances
- Ask us to restrict how we use your information in some circumstances
- Object to certain types of processing
- Withdraw consent where we rely on consent
- Ask for your data to be transferred where this applies
The ICO explains that privacy notices should include people’s information rights, including the right to withdraw consent where consent is the lawful basis, and how to complain.
To exercise any of these rights, contact us at:
brightonphoenixbasketball [@] live.co.uk
Complaints
If you have a concern about how your personal information is being handled, please contact us first and we will do our best to sort it out.
You also have the right to complain to the Information Commissioner’s Office in the UK.
Changes to this policy
We may update this privacy policy from time to time to reflect changes to the website, the tools we use, club processes or legal requirements.
The latest version will always appear on this page.
Contact
For privacy questions or data requests, please contact:
brightonphoenixbasketball [@] live.co.uk